Eerik’s island ltd has committed itself to protecting the privacy of its customers. The company’s online activities are in accordance with all relevant activities and corresponding european union legislations and the laws of the republic of estonia.
Personal data processing
The responsible processor of personal data for the online store eeriksisland.Com is eerik’s island ltd (registration code 16847276), located at viljandi county, viljandi parish, eesnurga village, teemaja, 70306, phone +372 53340820, and email info@eeriksisland.Com.
Eerik’s island ltd is the responsible processor of personal data.
Eerik’s island ltd transfers the necessary personal data for executing payments to the authorized processor montonio finance ltd.
Types of personal data processed
The eeriksisland.Com website processes the following personal data:
Name, phone number, and email address;
Delivery address for the goods;
Bank account number;
Cost of goods and services and payment-related data;
Customer support data.
Purpose of processing personal data
Personal data is used to manage customer orders and deliver goods.
Purchase history data (purchase date, goods, quantity, customer data) is used to compile an overview of purchased goods and services and analyze customer preferences.
The bank account number is used to refund payments to the customer.
Personal data such as email, phone number, and customer name are processed to resolve issues related to the provision of goods and services (customer support).
The online store user’s ip address or other network identifiers are processed for the provision of the online store as an information society service and for creating web usage statistics.
Legal basis
The processing of personal data is carried out for the purpose of fulfilling the contract concluded with the customer.
The processing of personal data is carried out to fulfill a legal obligation (e.G., accounting and resolving consumer disputes).
Recipients to whom personal data is transferred
Personal data is transferred to the online store’s customer support for managing purchases and purchase history and solving customer problems.
Personal data may be transferred to it service providers if necessary for ensuring the functionality of the online store or data hosting.
Security and access to data
Personal data is stored in the servers of zone media ltd, which are located within the territory of a european union member state or a state that has joined the european economic area. Data may be transferred to countries whose data protection level has been deemed adequate by the european commission and to u.S. Companies that have joined the privacy shield framework.
Access to personal data is by the online store’s employees, who can access personal data to resolve technical issues related to the use of the online store and provide customer support service.
The online store implements appropriate physical, organizational, and it security measures to protect personal data from accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure.
The transfer of personal data to the online store’s authorized processors (e.G., transport service provider and data hosting) is based on contracts concluded between the online store and the authorized processors. Authorized processors are required to ensure appropriate protective measures when processing personal data.
Accessing and correcting personal data
Personal data can be accessed and corrections made in the user profile of the online store. If a purchase is made without a user account, personal data can be accessed through customer support.
Withdrawal of consent
If the processing of personal data is based on the customer’s consent, the customer has the right to withdraw consent by notifying customer support via email.
Retention
Upon closing an online store customer account, personal data is deleted, except when such data needs to be retained for accounting or resolving consumer disputes.
If a purchase in the online store is made without a customer account, the purchase history is retained for three years.
In cases of disputes related to payments and consumer disputes, personal data is retained until the claim is satisfied or the expiry date passes.
Personal data required for accounting purposes is retained for seven years.
Deletion
To delete personal data, contact customer support via email. The request for deletion will be responded to no later than one month from its receipt, and the period for data deletion will be specified.
Transfer
Requests for the transfer of personal data submitted via email will be responded to no later than one month. Customer support will verify the identity of the person and notify about the personal data that are subject to transfer.
Dispute resolution
Disputes related to the processing of personal data are resolved through customer support via email at info@eeriksisland.Com. The supervisory authority is the estonian data protection inspectorate (info@aki.Ee).